Terms and Conditions

These terms govern email campaign execution, custom design deliverables, and any optional contact database use with gakdigital.com. This version applies from the date shown at the foot of the page, and continued use of our services constitutes acceptance of the current terms.

Campaign services cover planning, scheduling, and management of email sends defined in each client agreement. Custom email design covers layout, typography, and responsive templates produced to an agreed brief. Deliverables, timelines, and revision limits are confirmed in writing before work begins.

Clients are responsible for the accuracy of their content, offers, and sender information, and must hold the rights to all images, text, and brand assets they supply. Clients must confirm that every recipient list used has been obtained lawfully and that consent or another valid basis exists for each contact.

All campaigns must comply with applicable email laws, including the CAN-SPAM Act. Each message must identify the sender, include a working unsubscribe mechanism, and carry an accurate subject line. We reserve the right to decline or pause any campaign that appears to breach these requirements.

The contact database is an optional service and is not required to use our campaign or design services. Where it is provided, use is limited to the campaigns described in the applicable agreement, and contacts may not be resold, shared, or repurposed outside that agreement.

Our services may not be used to send unsolicited bulk messages, deceptive or fraudulent content, or material that infringes third-party rights. Accounts found in breach may be suspended without refund, and we may report unlawful activity to the relevant authorities.

Clients retain ownership of their brand assets and message content. Custom email templates created for a client remain licensed for that client's use once fees are paid in full, while our underlying tools, code frameworks, and reusable components remain our property.

No guarantee of inbox placement is given, as delivery depends on recipient providers and factors outside our control. Our liability is limited to the fees paid for the affected service in the period concerned, and we are not liable for indirect or consequential losses.

These terms are governed by the laws of the State of Florida, and any dispute arising from them is subject to the courts located in Orange County, Florida. Questions about these terms can be sent to support@gakdigital.com.